Terms of Service

1. Agreement

These Terms of Service govern your use of the Assist Centric website and, together with any signed proposal or statement of work, your engagement of our services. By using this site or engaging us, you agree to these terms. Questions? Email yasir@assistcentric.com.

2. Our Services

Assist Centric provides website design and development (custom, WordPress, and GoHighLevel), AI booking bot implementation, CRM automation, A2P 10DLC registration assistance, email and SMS marketing, SEO, social media management, and related digital services. The specific scope, deliverables, timeline, and fees for any engagement are defined in the proposal or statement of work you approve before work begins.

3. Client Responsibilities

Timely delivery depends on timely collaboration. You agree to provide accurate business information, content, approvals, and access to necessary accounts (hosting, CRM, domains, ad platforms) within reasonable timeframes. Delays in providing these may extend project timelines accordingly.

You are responsible for ensuring that content you supply (text, images, offers, claims) is accurate, lawful, and yours to use.

4. Messaging Compliance

Where we build SMS or email systems on your behalf, we configure them to align with applicable regulations, including A2P 10DLC (US), PECR (UK), the Spam Act 2003 (AU), and CASL (CA), and with consent capture and opt-out handling. You remain responsible for using those systems lawfully after handover, including only messaging contacts who have validly consented and honoring opt-outs.

5. Fees & Payment

Fees are quoted in advance and are due as set out in your proposal. Work may be paused on accounts with overdue balances. Third-party costs, including hosting, software subscriptions, ad spend, carrier fees, are your responsibility unless expressly included in the quote.

6. Intellectual Property

Upon full payment, you own the deliverables we create for you (designs, site code, automation configurations, and content), excluding third-party components governed by their own licenses and our pre-existing tools and know-how, which we license to you for use in the deliverables.

We may reference completed work in our portfolio in anonymized form unless you request otherwise in writing.

7. Warranties & Liability

We deliver our services with professional skill and care. However, we cannot guarantee specific business outcomes, including rankings, appointment volumes, approval decisions by third parties (such as carriers or platforms), or revenue, as these depend on factors outside our control.

To the maximum extent permitted by law, our total liability arising out of any engagement is limited to the fees you paid us for the specific services giving rise to the claim, and neither party is liable for indirect or consequential losses. Nothing in these terms excludes liability that cannot lawfully be excluded.

8. Termination

Either party may end an ongoing engagement with written notice as set out in the applicable proposal. You remain responsible for fees for work completed to the date of termination, and we will hand over completed deliverables and account access in an orderly way.

9. General

These terms are governed by the laws applicable in the jurisdiction named in your proposal. If any provision is found unenforceable, the remainder continues in effect. These terms, together with your proposal, are the entire agreement between us regarding their subject matter.

Last updated: August 2026.